You can make your payment by credit card or by Paypal. We use SSL Secure Shopping technology to ensure that your data is protected.
*It is essential to add the DNI/PASSPORT in the notes option for orders to the Canary Islands, Ceuta, Melilla and Andorra.
If you experience any difficulties when paying, you can try the following:
- Restart your browser
- Try a different credit card
- Contact us at info@momentsjewelley.eu
- You can also make your purchase via bank transfer or cash on delivery.
How do I make a purchase via bank transfer?
- Send us an email at info@momentsjewelley.eu with the description of your order, that is, the products you want to buy with all the details (For example: Arya Initial, Gold Letter A; Elisa gold Necklace. Asia silver Hoop.
- You must also include the address where you would like to receive the purchase.
- We will answer you as soon as possible with the all the bank details and a code that you should put as the transfer subject. Once we receive the transfer, we will make the shipment.
How do I make a purchase on delivery?
- When making a purchase on delivery in Spain, the shipping costs increase to € 7 (instead of € 4 you will pay €7). Send us an email at info@momentsjewellery.eu with the description of your order, that is, the detailed description of the products you want to buy. It is important that you use the specific name you will find on the web and that you inform us of all product fields. For example: Arya Initial, Gold Letter A; Elisa gold Necklace. Asia silver Hoop.You must also attach the address where you would like to receive the purchase.
- Once the deposit is received, we will send the shipment. When you receive the package, the courier will ask you to pay the total purchase price, including shipping costs.
Resolution of online litigation in matters of consumption in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform that is available on the following link: http://ec.europa.eu/consumers/odr/
